Matthews Office
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    FAQs

    Where can I park?

    Parking is available on either side of the hospital. Free valet parking located in the front of the hospital by the pond.

    How do I have my medical records sent to another practice?

    To release records to another practice, we need your written permission. We have forms in the office available for that purpose. The process of transferring records can be time consuming, and we ask for two weeks to complete that work. We automatically send a copy of each visit to the physician who referred you to us.

    What if I have a question after hours?

    Our after hours phone system is focused on dealing with urgent health problems. Questions regarding refills, appointments and billing cannot be handled after hours. For these questions, we ask that you call the office the next business day.